Ibis Styles Mer. Galerías 3 stars

Customer review rating (ALL Rating) 4.2/5 1,190 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • We are 3 minutes from SRE and near the US Embassy.

  • 20 min. from the port of Progreso.

  • 25 min. from the Airport.

  • The famous Montejo promenade is 6 k away for walking and seeing the city

  • The Archaeological Zone of Dzibilchaltun is 7 k away

Our accommodation(s)

Hotel location

Ibis Styles Mer. Galerías

Calle 3 num 218, Ñ * 24 y 60, Colonia Xcumpich
97205 MERIDA
Mexico

GPS:21.039541, -89.6311778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,190 reviews

TripAdvisor Rating  3.0/5  94 reviews

Great location, very clean!

Customer review rating 5.0/5

Rafael M. R. Business - Confirmed reviews ALL

I enjoye my stay at Ibis, the hotel was clean, the staff was super friendly and helpful, and the breakfast was good, simple but good. Thanks to Victor at the front desk, Lucia the cook, and the staff! I have become a member of ALL and will definitely look for them when I visit other cities. thank you!

Dear Rafael Mandujano R., We very much appreciate your comments regarding your stay at the Ibis Styles Merida Galerías. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Place to stay in Merida

TripAdvisor rating 5.0/5

John E TripAdvisor review

This place is good for 2 person. Good for small family for a night or two. The room was very nice, clean. It has bare minimum furniture. Recommended for cheaper and value for money accommodation. Breakfast buffet had nice choice , variety and food was hot. Slightly away , 25 minutes, from Merida city but conveniently located near shopping mall.

Well located

Customer review rating 4.5/5

Manuel Solo - Confirmed reviews ALL

You get what you pay for. Breakfast options could be better

Dear Manuel Adolfo D., We very much appreciate your comments regarding your stay at the Ibis Styles Merida Galerías. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 0.5/5

Tammy M. Solo - Confirmed reviews ALL

I had a date. He met me in the lobby and hélped me carry my bag to my room and immediately went to eat. The next day he called and said he was in the lobby but i told him i was in the mall shopping. I told him to remain in the lobby. He then told me he was in my room. I asked him how and he said the receptionist gave him a key. He was not listed on my room. He just asked for a key and they gave him without my permission. That was so scary.

Dear Tammy M., Thank you for taking the time to tell us about your experience at the Ibis Styles Merida Galerías. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

William located

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Receptionist were not polite and welcoming. The glanced at us in a hasty manner wondering if we could pay for The accomodation when we asked for a King size room.

Dear RAMON g., Thank you for taking the time to tell us about your experience at the Ibis Styles Merida Galerías. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 548 reviews 9.6/10 Location
  • 980 reviews 2.9/10 Room
  • 595 reviews 7/10 Service
  • 17 reviews 7.7/10 WiFi
  • 462 reviews 2.5/10 Comfort
  • 453 reviews 2.6/10 Cleanliness
  • 395 reviews 6.6/10 Breakfast
  • 228 reviews 4.1/10 Amenities

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