Aparthotel Adagio Serris - Val d'Europe 3 stars

Customer review rating (ALL Rating) 4.0/5 1,825 reviews

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Description

Hotel extras

  • Located a 15-minute walk from Disneyland® Paris

  • Close to La Vallée Village: 5-minute walk

  • Outdoor heated swimming pool, fitness center and sauna

  • Outdoor heated swimming pool, fitness center and sauna

  • Private indoor car park

Our accommodation(s)

Studio

Studio for 2 persons

  • 2 persons
  • 21 / 226 sq ft
  • Bedding 1 x Double bed(s) and 2 x Single bed(s)

Hotel location

Aparthotel Adagio Serris - Val d'Europe

18 Cours de l'Elbe
77000 SERRIS
France

GPS:48.858558, 2.786163

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 50 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,825 reviews

TripAdvisor Rating  3.5/5  2,079 reviews

Great location but could be better

TripAdvisor rating 3.0/5

Kyle J Families - TripAdvisor review

Positives: Great location Good price paid Staff friendly and helpful Negatives No maid service even though we stayed for 7 nights Water in the bath/shower kept running cold Place looks quite run down Overall 7/10 and if you’re not going to be in the hotel much anyway then it’s okay Would I return? Probably would

Good stay, excellent staff, good location

Customer review rating 5.0/5

Susie Families - Confirmed reviews ALL

It was our third visit and we are sure to visit again. First time falling ill whilst away and the staff were so good at looking after me and letting us stay longer.

Not the best, not the worst

TripAdvisor rating 3.0/5

MvjW TripAdvisor review

Overall a good stay and a nice hotel. It’s in a great location- far enough from the busy- ness of Disney but also close enough that you only need to hop on the free shuttle and you’ll be there in less than 5mins. Also close to the shopping center in Serris with lots of food places to choose from. We missed the buses home from Disney so got Ubers/Bolt from Chessy train station, costing between €10-13 so very reasonable. The hotel room itself was a lot less modern than it appears in the pictures. Our room was OK but the bathroom needed lots of work. Toilet felt like it was going to fall off the wall, same with the shower head/bath taps - both were broken and taps coming off the wall. We also weren’t made aware that housekeeping only comes if you stay 7+ days (until we read the reviews). No extractor fan in the bathroom or anywhere which meant we had to leave doors & the window open to get the steam out. Staff were lovely and hotel was perfect for what we needed but could do with a good refresh. Value for money those as it was a or cheaper than other hotels around the are/disney hotel. Great for a base if you’ll be in the parks most of the day :)

Dear Guest, Thank you for sharing your review. We're delighted to hear that our location served you well, offering a peaceful stay with convenient access to Disney and the nearby shopping center. Our complimentary shuttle service is indeed designed to make such trips even more seamless for our guests. It's also heartening to know that you found value in your stay and that our staff made a positive impression. We regret to hear about the issues you encountered with the bathroom fixtures. While our establishment does not feature daily housekeeping for shorter stays, we aim to maintain the highest standards of cleanliness and functionality in all our rooms. Rest assured, we take your feedback seriously and will look into the concerns raised to ensure our guest experience remains a priority. We hope that we have the pleasure of welcoming you back to Serris in the future. Best regards, Carine Salas, General Manager

Great location

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Great location, value for money, good size one bedroom apartment. Clean, carpets well worn but at the end of the day, this is a budget hotel so have to be realistic with expectations. Very pleased overall.

Good Location away from Disney; Rude housekeeping & bored staff

Customer review rating 3.0/5

J Friends - Confirmed reviews ALL

Whilst the room and location was fairly good, the staff who we met were not the most enthusiastic and all were sat on their phones when we first walked in. Not very informative about what else to find in the hotel and barely got off their phones when we asked a question later in the evening. The worst part was a rude awakening from one of the housekeepers, who let themselves into our room at 10am not 11am when check-out was, which was confusing, no apology and shouted that we needed to be out by 11am, which we were going to be....It also made me feel uncomfortable that the luggage store wasn't locked during the day but when we returned in the evening to collect, it was. Slight miscommunication I think. All in all, it's fine. Just make sure you're dressed by 10am otherwise you might get a surprise visitor just barging into your room.

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Other web-users rate our hotel

  • 3,029 reviews 9.5/10 Location
  • 3,380 reviews 5.1/10 Room
  • 2,557 reviews 8/10 Service
  • 32 reviews 6.7/10 WiFi
  • 1,491 reviews 3.8/10 Cleanliness
  • 1,076 reviews 8.3/10 Value
  • 802 reviews 3.4/10 Amenities
  • 530 reviews 6.9/10 Breakfast

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