Peppers Beacon Queenstown 4 stars

Customer review rating (ALL Rating) 4.0/5 955 reviews

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Description

Hotel extras

  • We are positioned close to attractions such as TSS Earnslaw and the iconic Skyline Gondola

  • New Zealand is famous for its wine, and Peppers Beacon is close to many world class vineyards

  • Located in the heart of Queenstown, there is an array of shops & restaurants at your doorstep

  • Cook up a storm using our onsite BBQ facilities, available for use between 7am to 9pm

  • For ultimate relaxation, speak to our friendly team about ordering an in-room massage

Our accommodation(s)

Room

Hotel Room

  • 2 persons
  • 26 / 279 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Peppers Beacon Queenstown

34 Lake Esplanade
9300 QUEENSTOWN
New Zealand

GPS:-45.0349, 168.6531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

The Galley

At Peppers Beacon your day begins with a hearty breakfast in The Galley, the resort's breakfast lounge located on the seventh floor, to ensure you are ready for the excitement which awaits you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  955 reviews

TripAdvisor Rating  4.0/5  2,075 reviews

Great location

Customer review rating 3.5/5

Bob N. Couples - Confirmed reviews ALL

The view from our 10th floor unit was a 10 and the general location to town was perfect for us. The unit we stayed in needs to be upgraded. The wall-to-wall carpet was old and very loose, needing to be stretched or replaced. The penthouse (floor 11) above us has its entry stairwell over the master bedroom so it was loud when guests above us came or left. The kitchen pots/pans and general utensils were sparse and worn. We had an extended stay so ended up buying a new frying pan to have something decent to cook with. The staff at the front desk were all very helpful and accommodating. The inside of the unit was clean, but the patio was very dirty with leaves and other debris. It obviously had not been cleaned in some time. Overall, our unit had the potential to be a 9 or 10 rating but some work is needed.

Kia Ora Robert N., Thank you for taking the time to provide us with your feedback regarding your stay with us at Peppers Beacon Queenstown. We appreciate honest and constructive feedback as it provides us an opportunity to evaluate our services, amenities and practices. Here at Peppers Beacon Queenstown, we are committed to providing our guests with a comfortable stay and offering them the highest quality service possible. I will share your valuable feedback with the relevant department and management. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Very tired building, furniture and facilities in room

Customer review rating 2.0/5

Martin B. Couples - Confirmed reviews ALL

Noisy room next door, for a Peppers establishment needs a lot of updating!

Dear MARTIN B., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Guest Relation Team

Excellent location and room

Customer review rating 4.5/5

Nicole Families - Confirmed reviews ALL

We stayed in a room overlooking the water, excellent location of the motel, the room was spacious with a large balcony and well equipped.

Dear NICOLE S., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relation Team

Great stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good location, friendly staff, comfortable beds

Dear Leza C., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relation Team

Good stay

TripAdvisor rating 4.0/5

Leza C TripAdvisor review

Good location, friendly staff, comfortable beds, great shower. I was surprised at the price we paid there was no air-conditioning, and the furniture was very tired with chips and stains. If you have a car, you need to take your chances finding a spot in their very small underground carpark on arrival because there is nowhere to pull up out the front. They have another carpark at the back, but you need to phone them to get access.

Kia Ora, we very much appreciate your feedback regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my sincere apology if your experience did not meet you expectation. I am glad to hear you enjoyed our centrally located hotel with friendly staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The Guest Relation Team

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Other web-users rate our hotel

  • 578 reviews 9/10 Location
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  • 491 reviews 7.2/10 Service
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  • 400 reviews 5.2/10 Comfort
  • 267 reviews 3.9/10 Amenities
  • 262 reviews 3.4/10 Cleanliness
  • 125 reviews 4.6/10 Value

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