Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 586 reviews

Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
Mercure Bedford Centre Hotel - Image 3
Mercure Bedford Centre Hotel - Image 4

Description

Hotel extras

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Our accommodation(s)

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 450 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  586 reviews

TripAdvisor Rating  4.0/5  211 reviews

Certificate of excellence 2023

Friendly Hotel By The River

TripAdvisor rating 4.0/5

Colin D TripAdvisor review

We usually visit Bedford once a year and have previously stayed at the Bedford Swan. However, since refurbishing it the staff there and the management have become very rude. So we decided to give the Mercure a go and we didn't regret it. The hotel has a 70s retro feel about it and as seems to be the case with the Mercure brand it could do with some modernisation. That said, the staff were friendlier and best of all they had a sense of humour. Check in and check out was excellent and we felt welcomed. We were allocated a room on the ground floor. The room was clean and the beds were very comfortable. The bathroom was also very clean and the toilet had a fast flush. One problem we did encounter, was the air conditioning/heating wasn't working so it was quite chilly given that the weather was only in single digits centigrade. Breakfast was served in the first floor restaurant. I'm OK with stairs, but my wife isn't so I asked Nas if there was a lift and he showed me one which was tucked around a corner. I was surprised the main lift didn't stop on that floor? Anyway, it was only a minor issue. The breakfast was well cooked and there were hot and cold options. I guess it must have been very quiet at the hotel because on both mornings there wasn't anyone asking for our room number. We also had a light meal in the bar area. That was very enjoyable and the view across the river was lovely. It was rather chilly down there though and I had to keep my coat on. To sum up, the hotel didn't have the same services that the Swan had, but the staff were more welcoming and the rooms were more than adequate. We also found the seating in the breakfast room much better.

Dear 179ColinD Thank you for taking the time to share your feedback with us. We truly appreciate your detailed review and are glad to hear that Nas have made your stay more comfortable with their exceptional service. Your comments regarding the room temperature are duly noted, and we will certainly address these areas to enhance your future experiences. We look forward to welcoming you back and exceeding your expectations on your next visit. Regards Front Office Manager

Awful

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

Room dirty,staff unhelpful, food terrible and lack of options for vegetarians, beds uncomfortable

No sofa, no desk, no view.

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Despite booking "Superior suite room, panoramic city views - 1 king size bed and 1 sofa bed" there no in the romm: sofa bed, desk and panoramic city views! Disappointed!

Great Staff!

Customer review rating 3.5/5

Wk Business - Confirmed reviews ALL

Staff was absolutely stellar!!!! Front desk team was responsive and professional

Top place to stay.

TripAdvisor rating 5.0/5

Bodie72 Business - TripAdvisor review

Not a bad stay at all, Rooms a little tired but still good. Car park is a touch small but there’s nothing the hotel can do about that. Where this hotel excels is in its staff they are brilliant but two for me stand out and I’m going to name them as they deserve it so hats off to Love and Nas you guys rock.

Dear Guest, Thank you for your feedback! We're glad you enjoyed your time! Love & Nas will be thrilled to hear your appreciation for their service. We hope to welcome you back for future business journeys! Best Wishes, Front Office Manager

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Other web-users rate our hotel

  • 532 reviews 8.9/10 Location
  • 1,058 reviews 6.4/10 Room
  • 814 reviews 8.4/10 Service
  • 12 reviews 7.7/10 WiFi
  • 389 reviews 5.5/10 Cleanliness
  • 317 reviews 7.5/10 Breakfast
  • 12 reviews 0.9/10 Wellness Area

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