Novotel Lisboa 4 stars

Customer review rating (ALL Rating) 4.0/5 2,651 reviews

Novotel Lisboa - Image 1
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Avenida José Malhoa 1 1A, 1099-051 LISBOA, Portugal

Description

Hotel extras

  • Hotel certified by Clean & Safe seal. Medical support offered.

  • Close to Lisbon Zoo and Calouste Gulbenkian Foundation

  • Close to many restaurants, cafes and transport

  • Seasonal swimming pool, fitness club and play areas for children.

  • 6 meeting rooms equipped for a capacity of 280 people

Our accommodation(s)

Hotel location

Novotel Lisboa

Avenida José Malhoa 1 1A
1099-051 LISBOA
Portugal

GPS:38.736981, -9.163274

Telephone
+351 21 724 4800

Calls to a national
fixed network

Fax +351 21 724 4801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A BICICLETA

The Bicicleta restaurant features a very cool modern design, decorated with bicycles and plants. It serves regional and international specialties until 22h.

Book

Your meetings and events

Room descriptions and layouts

6 

meeting rooms

From 1 to 70 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,651 reviews

TripAdvisor Rating  4.0/5  3,664 reviews

Average and Ugly.

TripAdvisor rating 3.0/5

johnbK6920BL Solo travel - TripAdvisor review

The room was fine as was the bathroom. What let this down was the window which could open much and there's no balcony. The room was quite dark. There is no view apart from ugly buildings. The location is a bit out of the centre but only a 10 minute walk to San Sebastian metro which serves 2 metro lines and getting to the cenrre of Lisbon is quick. There's a cafe, Starbucks and Lidl next to that metro. The bar and restaurant are nothing special. The hotel has a tiny gym and small outdoor swimming pool. I guess it gets s 4 star because of that. It is currently bring refurbished so can be noisy during the day time but you'll be out then - though they do start early. Under the airport flight path too.

Excellent stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Comfortable room, very helpful staff, excellent food.

Dear NICHOLAS J., We very much appreciate your comments regarding your stay at the Novotel Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Monteiro Reception

Theres better hotels

Customer review rating 1.5/5

B S. Families - Confirmed reviews ALL

Poor rooms condition, dirty walls, stained carpet which had a hole in it and wall corners chipped showing the concrete Not 4 star standards

Dear BARRY S., Thank you for taking the time to tell us about your experience at the Novotel Lisboa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Monteiro Reception

Decent stay

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Hotel was ok Reception staff were not very friendly Rooms were far too hot No way of making them cooler

Dear FRANK W., Thank you for taking the time to tell us about your experience at the Novotel Lisboa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tatiana Ramos Front Office Assistant Manager

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Hotel is outdated, renovation work was quite loud in daytime; restaurant and breakfast are good

Dear DAN Z., We very much appreciate your comments regarding your stay at the Novotel Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Monteiro Reception

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Other web-users rate our hotel

  • 1,365 reviews 7.6/10 Location
  • 2,422 reviews 5.2/10 Room
  • 1,766 reviews 7.8/10 Service
  • 180 reviews 3.4/10 WiFi
  • 1,520 reviews 8.6/10 Breakfast
  • 1,516 reviews 4.5/10 Comfort
  • 879 reviews 4.6/10 Cleanliness
  • 572 reviews 4.4/10 Vibe

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