Mercure Sao Paulo Jardins 4 stars

Customer review rating (ALL Rating) 4.3/5 1,957 reviews

Mercure Sao Paulo Jardins - Image 1
Mercure Sao Paulo Jardins - Image 2
Mercure Sao Paulo Jardins - Image 3
Mercure Sao Paulo Jardins - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Children up to 12 years staying with parents earn courtesy

  • We are pet friendly! Check the conditions with our staff!

  • The hotel is 1.2 miles from Nove de Julho and Sirio Libanes hospitals

  • 500 meters from Paulista Avenue. Only 5 minutes on foot!

  • 30-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

Hotel location

Mercure Sao Paulo Jardins

Alameda Itu 1151, At Rua Augusta, JARDINS
01421001 SAO PAULO
Brazil

GPS:-23.56067, -46.6633

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AUGUSTA CAFÉ

Located in São Paulo's most charming district, the welcoming atmosphere of the Augusta Café restaurant offers an intimate and chic setting for business meetings, get-togethers with friends, or healthy and tasty meals.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 140 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,957 reviews

TripAdvisor Rating  4.0/5  1,800 reviews

Jardin Sao Paulo

Customer review rating 2.0/5

Daniel O. Couples - Confirmed reviews ALL

The room was for handikapped the tv channels were blury reported to front desk they did nothing, restaurant tables dirty, workers from hotel not nice or friendly

Dear O., Thank you for telling us about your experience at Mercure SP Jardins. At Mercure, we strive to provide a high level of service to each of our clients; That's why your feedback is very important to us. Rest assured that I will be taking appropriate measures so that our employees are cordial in all the services provided at our hotel, and, as far as the quality of our breakfast service is concerned, I will personally take care that the problems pointed out are solved and, hopefully, that in your next stay, our services can exceed your expectations. Thank you again for letting us know about your experience, and I look forward to welcoming you to our hotel soon. Cordially, Lara Cintra Quality Supervisor

Terrible.

Customer review rating 0.5/5

Matt F. Business - Confirmed reviews ALL

Poor staff ,un helpful and I don’t recommend this hotel.

Dear F., Thank you for telling us about your experience at Mercure Jardins. At Mercure, we strive to provide a high level of service to each of our clients. That's why your feedback is very important to us. I would like to understand what you didn't like about our services, in order to improve our services. I'm at your disposal. Cordially, Lara Cintra Quality Supervisor

Very clean!

Customer review rating 4.5/5

Rp Couples - Confirmed reviews ALL

The clearness is the best part!

Dear Pecci, It's always a pleasure to welcome you to Mercure SP Jardins, and we look forward to your kind feedback. I am sure that your feedback will be an encouragement for us to continue to improve the quality of our services. For us, it is a satisfaction that everything went according to plan, and we look forward to your next stay. Cordially, Lara Cintra Quality Supervisor

Good stay but in need of some renovations

Customer review rating 3.5/5

Stefano P. Business - Confirmed reviews ALL

Hello, nice hotel and location but some rooms need renovation and for sure the gym MUST be renovated asap for such a central hotel in Sao Paolo...really needed. Staffs are nice and service good thanks

Dear P., Thank you for sharing with us your experience at Mercure Jardins. I would like to inform you that your comments are very important and will be used constructively in the improvement of our service. I appreciate you telling us about your experience, and I hope you will give us the opportunity to better serve you in the near future. Sincerely, Lara C. Quality Supervisor

Excellent staff

Customer review rating 4.0/5

Larry S. Solo - Confirmed reviews ALL

The staff was excellent. Very efficient check in. Breakfast was good for the value. The gentleman doing housekeeping was vary polite an attentive to my needs.

Dear S., It is always a pleasure to welcome you to Mercure SP Jardins, and we are happy with your kind comment, with a special thank you from our team. I am sure that your feedback will be an encouragement for us to continue to improve the quality of our services. For us, it is a satisfaction that everything turned out perfectly, and we look forward to your next stay. Cordially, Lara Cintra Quality Supervisor

In partnership with TripAdvisor

Other web-users rate our hotel

  • 574 reviews 9.7/10 Location
  • 937 reviews 6.4/10 Room
  • 980 reviews 7.9/10 Service
  • 36 reviews 4.1/10 WiFi
  • 490 reviews 7.5/10 Breakfast
  • 417 reviews 6.6/10 Comfort
  • 320 reviews 6.3/10 Cleanliness
  • 153 reviews 4.4/10 Value

Powered by Trustyou

Our other establishments nearby