Novotel Aachen City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,966 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Large breakfast buffet in the international restaurant

  • Spacious rooms with a sofa, WIFI and a coffee/tea station

  • Gym with views over the city

  • Family-friendly

  • Dog-friendly

Our accommodation(s)

Hotel location

Novotel Aachen City

Peterstrasse 66
52062 AACHEN
Germany

GPS:50.777675, 6.09233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 BAR, LOUNGE AND EATERY

The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air conditioned.

Your meetings and events

Room descriptions and layouts

11 

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,966 reviews

TripAdvisor Rating  4.0/5  1,128 reviews

Good Hotel, nice stay

TripAdvisor rating 5.0/5

JH2901 Families - TripAdvisor review

Already the Check in was very welcoming. We received all the necessary information at once and were warmly welcomed. Our double room was well maintained, spacious (2 adults+2 kids) and very clean. Breakfast was great. We were greeted personally by name, which is a good start for the day. The choice of food is overwhelming, besides eggs, beans, bacon, etc. they even offer a good choice of vegan food and healthy choices. We felt very welcome here, and can highly recommend this hotel.

Comfortable and safe

Customer review rating 4.0/5

R. N. Business - Confirmed reviews ALL

Friendly staff and clean hotel

Excellent!

Customer review rating 5.0/5

Katrien Couples - Confirmed reviews ALL

As always, a warm welcome, a comfortable stay, good breakfast buffet, and most importantly, the great team taking care of us.

Dear Katrien, We greatly appreciate your favorable feedback! It brings us immense joy to learn that you are a frequent visitor to our hotel and that our team, particularly Kira, consistently provides you with friendly and accommodating service. We take great pride in knowing that you find satisfaction in our breakfast offerings and that you appreciate the comfortable, pristine, and peaceful atmosphere of our rooms. Anticipating your next stay with us fills us with excitement. Special warm greetings from Kira and Kevin! Best regards, Lilly Dohmen Guest Relations Agent h3… T. +4…

Great Hotel

Customer review rating 5.0/5

Paul Couples - Confirmed reviews ALL

We have been going to this Hotel regularly for 15 years, the staff are always welcoming and polite (especially Kira) the breakfast is excellent and the rooms comfortable, clean and quiet. We especially enjoy the steam room to relax in after sightseeing. The only negative is the area of the hotel which is not very nice but a five minute walk and you arrive in the centre of Aachen. It is also a great hotel to stay if you want to visit the Carolus Spa.

Dear Paul, Thank you for your positive review! We are pleased to hear that you have been visiting our hotel regularly for 15 years and that our staff, especially Kira, are always friendly and accommodating. We are very proud that you are happy with our breakfast and that you enjoy the comfortable, clean and quiet rooms. It is great to know that you particularly appreciate the steam room after your sightseeing trips. We understand your comment regarding the area surrounding the hotel and are pleased that you found that the city center of Aachen is just a short walk away. We are sure you will enjoy the amenities and sights of downtown Aachen while staying with us. We look forward to your next visit. Special warm greetings from Kira! Kind regards Lilly Dohmen Guest Relation Agent h3… T. +4…

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

temperature in the room too high and airco did not work. Otherwise fine

Dear Mrs. R., Thank you for making the Novotel your hotel of choice while visiting Aachen. I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. I do hope we will have the opportunity to welcome you back again when next visiting Aachen. Best regards Lilly Dohmen Guest Relation Agent h3… T. +4…

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Other web-users rate our hotel

  • 920 reviews 8.9/10 Location
  • 1,168 reviews 7.7/10 Room
  • 1,123 reviews 9.1/10 Service
  • 36 reviews 7/10 WiFi
  • 685 reviews 8.4/10 Breakfast
  • 472 reviews 8.6/10 Cleanliness
  • 279 reviews 4.7/10 Value
  • 10 reviews 1.4/10 Pool

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