Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.2/5 5,911 reviews

Grand Mercure Singapore Roxy - Image 1
Grand Mercure Singapore Roxy - Image 2
Grand Mercure Singapore Roxy - Image 3
Grand Mercure Singapore Roxy - Image 4

Description

Hotel extras

  • Outdoor Swimming Pool

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Complimentary WiFi

  • Award-winning F&B outlets

  • Well-equipped Gym

Our accommodation(s)

Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  5,911 reviews

TripAdvisor Rating  4.0/5  5,704 reviews

Excellent stay

Customer review rating 4.5/5

Kittiphong T. Families - Confirmed reviews ALL

Stay for 8 hours for transit. My kid under 12 was given a free extra bed. Would be more convenient if the metro finished.

Dear Kittiphong T., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Nice hotel locate near to east coast park

Customer review rating 5.0/5

L. H. H. T. Friends - Confirmed reviews ALL

It was my birthday and I decided to book 3 Days 2 Nights staycation at Grand Mercure Singapore Roxy Hotel. Check-In and Check-Out was smooth, little did I know Grand Mercure Singapore Roxy hotel surprised me with a room upgrade upon Check-In and birthday cake waited inside the room for my birthday celebration. Could not expressed how happy I was when Grand Mercure Singapore Roxy Hotel Team Members went extra miles to made memorable moments on my birthday. Room was cozy and spacious, bed is big and comfortable as well. Swimming pool was clean and just right size for chill and relax. My overall stay was perfect and could not asking anything for more during my birthday stay at Grand Mercure Singapore Roxy. I would like to give my thanks and gratitude to Grand Mercure Singapore Roxy Team Members, for the birthday treats with wonderful and excellent services provided to me during my stay. Definitely will come back in the future.

Dear Mr Huynh Hoang Thai L., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Uncomfortable stay

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Aircon was not cold in 1420 and it took the hotel 2 technicians to confirm this. Had to change room and the second room, 1427 was cold but bedsheets were dirty with black spots on the comforter

Dear Ms Janice Kim Yen T., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Perfect place

Customer review rating 5.0/5

Rj Couples - Confirmed reviews ALL

Exellent

Dear Mr Rick O., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Good stay,

Customer review rating 4.0/5

Raymond T. Couples - Confirmed reviews ALL

Front line people are very friendly. Location will be best, when TEL MRT start it service.

Dear Kwok Yong T., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,607 reviews 9/10 Location
  • 2,560 reviews 6.9/10 Room
  • 2,538 reviews 8.6/10 Service
  • 95 reviews 4/10 WiFi
  • 1,093 reviews 6.7/10 Cleanliness
  • 725 reviews 4.8/10 Amenities
  • 651 reviews 4.5/10 Vibe
  • 642 reviews 6.6/10 Breakfast

Powered by Trustyou

Our other establishments nearby