ibis Dubai Mall of the Emirates 3 stars

Customer review rating (ALL Rating) 4.6/5 946 reviews

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Description

Hotel extras

  • Few minutes walk from Mall of the Emirates & Metro Station

  • Complimentary WiFi

  • Private Indoor Car Park

  • Located in the heart of Al Barsha's business and leisure district

  • Free shuttle service to Kite Beach

Our accommodation(s)

Hotel location

ibis Dubai Mall of the Emirates

Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O Box
283825 DUBAI
United Arab Emirates

GPS:25.116528, 55.196111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

AMICI ITALIAN RESTAURANT

Amici Italian Restaurant, where friends meet. Guests can savor authentic Italian cuisine as Amici showcases a bistronomic journey in a casual venue.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 55 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  946 reviews

TripAdvisor Rating  4.5/5  2,569 reviews

Certificate of excellence 2023

Stingy and Slow

TripAdvisor rating 2.0/5

Efemosa TripAdvisor review

Good aspects include cleanliness and a convenient location close to Mall of the Emirates and the Metro, facilitating easy access to shopping and transportation. However, the hotel is marred by several negative aspects. The service is notably slow, affecting the overall experience. Furthermore, interactions with some staff members can be unpleasant due to their rudeness, which detracts from the hospitality expected at a hotel. A particularly disappointing aspect is the hotel's apparent stinginess in service, which is palpable and diminishes the value of staying here. These shortcomings contribute to an overall impression that this is among the least satisfactory 3-star hotel experiences available in Dubai. Despite its few positives, the negatives heavily overshadow, making it difficult to recommend for those seeking a pleasant stay.

Excellemt staff behaviour at property

TripAdvisor rating 5.0/5

Pratyush R TripAdvisor review

Abikesh was polite and diligent at work. The room was cleaned on time and linens changed regularly. Overall it was a pleasant stay during my travel to Dubai at the Ibis property. The staff are well trained and the location is close to Mall of Emirates.

Very good people

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

i like the attitude from the stuff specifically Mr. Jefferson he was very kind person and helpful. Otherhands, i love the room is very good and clean .

Dear Valued guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Well located, good stay, carpets in room could do with a clean and shower door did not shut.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

My bathroom had a leak in the ceiling, I was told I could change rooms, all very professional , changed straight away.

Dear Valued guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall of the Emirates

Satisfied stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

We are all come from abudabhi staff as great special mention to Jefferson very accommodating to us .

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall of the Emirates

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Other web-users rate our hotel

  • 1,388 reviews 9.7/10 Location
  • 1,721 reviews 7.1/10 Room
  • 4,492 reviews 9.6/10 Service
  • 42 reviews 5.7/10 WiFi
  • 869 reviews 8.1/10 Cleanliness
  • 404 reviews 9.3/10 Food
  • 384 reviews 8.7/10 Breakfast
  • 328 reviews 8.7/10 Vibe

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