Novotel Liverpool Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 2,469 reviews

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Description

Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities including swimming pool, Sauna and gym

  • Green Key certified hotel

  • Central location, with plenty of nearby travel links

  • Q-Park Hanover Street offers a 30% discount pre-booking only parking for guests of Novotel

Our accommodation(s)

Hotel location

Novotel Liverpool Centre

40 Hanover Street, Merseyside
L1 4LN LIVERPOOL
United Kingdom

GPS:53.403169, -2.984534

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ROPEWALKS BAR AND KITCHEN

Experience a warm and inviting atmosphere to enjoy a lunchtime treat, evening meal or relaxing drink with your friends and family.

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,469 reviews

TripAdvisor Rating  4.0/5  3,194 reviews

Good location and polite staff but otherwise poor.

TripAdvisor rating 1.0/5

m0zc Friends getaway - TripAdvisor review

This is our third night here with a group of 22. On arrival we were given complimentary drinks vouchers with our keycards. I presented it tonight asking for a glass of house red, as the voucher offered. It was refused. The lady (Valentina) said she was the manager and the offer was only redeemable when we booked in. I pointed out that it didn't say so (see photo attached). It had my name on it even. She shrugged and walked away. Whatever happened to customer service? I know it's petty and, other than that, the staff are helpful and polite. The room is okay, breakfast basic but no worries. It has all been damned by the stupidity of management. Leaves a bad taste.

Excellent location to Shops and docks.

Customer review rating 4.5/5

Steve Couples - Confirmed reviews ALL

We stayed here for 2 nights and overall was a decent experience. Executive room was big and spacious, with a large walk in shower and bath. Bed was a bit in the hard side for my liking however wife liked it. We didn't use the hotel bar or gym but did use the pool and sauna, which were very clean and fresh towels always available. The only downside we had with the room was a carpet stain near the bed but didn't put us off having a good experience.

Dear Steve, Thank you for sharing your experience at our hotel. We are delighted to hear that you enjoyed the excellent location near the shops and docks, as well as the spacious executive room with a large walk-in shower and bath. We appreciate your feedback regarding the bed's firmness and the carpet stain near the bed. We will ensure to address these areas to enhance our guests' overall experience. It's great to know that you found the pool, sauna, and fresh towels to your satisfaction. We hope to welcome you back for another pleasant stay. Best regards, Novotel Liverpool Centre

Everything excellent!

Customer review rating 5.0/5

Nicholas S. Families - Confirmed reviews ALL

Really nice rooms, helpful and friendly staff, excellent breakfast - all highly satisfactory! Very convenient location for stroll up to Philharmonic Hall for concert

Dear Nicholas S., Thank you for your positive feedback! We are delighted to hear that you enjoyed our excellent rooms, helpful staff, and the breakfast. We are pleased that our convenient location suited your needs. Looking forward to welcoming you back soon! Best regards, Novotel Liverpool Centre

Prima

Customer review rating 4.0/5

Koen Families - Confirmed reviews ALL

Alles was prima

Geachte Koen, hartelijk dank voor uw positieve feedback! We zijn verheugd te horen dat alles naar wens was tijdens uw verblijf. We kijken ernaar uit u in de toekomst weer te mogen verwelkomen. Met vriendelijke groet, Novotel Liverpool Centre.

Good Location

Customer review rating 5.0/5

Simon Business - Confirmed reviews ALL

Quick and easy check in, central location, large and comfortable bed and nice and quiet.

Dear Simon, thank you for your positive review! We are delighted to hear that you enjoyed our central location and comfortable beds. We strive to provide a peaceful environment for all our guests. Looking forward to welcoming you back soon. Best regards, Novotel Liverpool Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,387 reviews 9.7/10 Location
  • 2,779 reviews 6.8/10 Room
  • 2,319 reviews 8.4/10 Service
  • 30 reviews 7.2/10 WiFi
  • 1,193 reviews 6.2/10 Cleanliness
  • 1,070 reviews 7/10 Breakfast
  • 732 reviews 7.6/10 Pool
  • 196 reviews 7.7/10 Wellness Area

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