ibis Ambassador Suwon 3.5 stars

Customer review rating (ALL Rating) 4.5/5 1,299 reviews

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132, Kwonkwang-ro, Paldal-gu, 16491 SUWON, South Korea

Description

Hotel extras

  • Fully renovated in 2021.

  • Central location. Close to city's major business & cultural hubs.

  • International buffet restaurant with private meeting rooms, Indian and vegan menu options.

  • Free WIFI, hot bath and fitness center, duty free shop and business corner available.

  • 2 minutes away from public bus and airport shuttle bus stop .

Our accommodation(s)

Hotel location

ibis Ambassador Suwon

132, Kwonkwang-ro, Paldal-gu
16491 SUWON
South Korea

GPS:37.259094, 127.031286

Telephone
Fax +82 31-230-5007

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Le Jardin

Non contractual photo

Le Jarding is located on the hotel's 2nd floor and is one of the most acclaimed buffet restaurant in Suwon. Decorated with a modernistic interior, the 450-seat buffet restaurant offers a broad range of cuisines recommended by the best chefs in Korea.

Your meetings and events

Room descriptions and layouts

5 

meeting rooms

From 1 to 550 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,299 reviews

TripAdvisor Rating  4.0/5  330 reviews

Not an great stay.

Customer review rating 2.5/5

Ankur Business - Confirmed reviews ALL

The hotel provided all basic amenities, however, the level of service overall was severely lacking. - AC hardly reached the set temperature. It was quite hot most of the time. On complaining, the solution provided was to open the window. - Hotel staff are not well trained in handling multi-cultural spaces. Sometimes the staff were on the verge of being rude (probably without realizing it) - Charging peltry amounts for basic amenities like dental kits, and water bottles just doesn't sound sensible. It's annoying at best.

Dear Ankur D., Thank you for taking the time to share your feedback following your recent stay at our hotel. I deeply regret to learn about the inconvenience you experienced with the air conditioning and the level of service provided by our team. Please accept our sincere apologies for falling short of your expectations. Ensuring our guests' comfort and satisfaction is our top priority, and it is disheartening to hear that we did not meet your needs on this occasion. Your comments have been shared with our team for internal review and to implement necessary improvements to prevent similar issues from occurring in the future. If there is anything else we can assist you with or if you would like to further discuss your experience, please do not hesitate to contact us directly. Thank you once again for choosing to stay with us. Sincerely, Katie KANG Front Office Manager

Good stay

Customer review rating 4.5/5

Eileen Business - Confirmed reviews ALL

Hotel breakfast is good, location is near subway station. Room is clean

Good location

Customer review rating 4.5/5

Clarice Couples - Confirmed reviews ALL

Nearby to metro station n express bus terminal. Good amount of food choices and convenient to get to tourist location.

Well located

Customer review rating 4.0/5

Khairul Z. Business - Confirmed reviews ALL

For my room,overall OK but aircond in this room sometimes not cool and i need to request for fan to feel more cool and comfortable.

The worst hotel room during a three-week trip around South Korea

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

The ibis hotel in Suwon makes a first good impression with a spectacular lobby with plenty of space and a water feature. Unfortunately, the higher floors are not as impressive. Standard rooms are TINY. There's not enough space for two adults with two suitcases. More importantly, standard rooms are INTERIOR. They have windows but you don't get any view - you have a view of the inside of the hotel. Nobody can look into your room, but you can see shadows of people walking in the corridor and the lights in the corridor all night long. The main problem is that it was NOT what I expected. The description of standard rooms in Polish is wrong and misleading. It says that these rooms offer a garden view. In reality, if you check the English text, these rooms offer views of "an internal garden". Some white pebbles and a few plastic plants, not a real garden. The windows in standard rooms don't open, so you can ventilate the room and the ventilation/air conditioning unit is not powerful enough to keep a steady temperature even in April. The temperature got really high during the night, so it was hot and stuffy.

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Other web-users rate our hotel

  • 314 reviews 9.7/10 Location
  • 420 reviews 7.4/10 Room
  • 359 reviews 9.3/10 Service
  • 238 reviews 9.4/10 Breakfast
  • 205 reviews 9.3/10 Cleanliness
  • 167 reviews 5/10 Comfort
  • 127 reviews 8.9/10 Food
  • 55 reviews 9.2/10 Vibe

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