Novotel Manila Araneta City 4 stars

Customer review rating (ALL Rating) 4.7/5 3,144 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free WIFI in all areas

  • Multi-level covered parking

  • Spa, Kiddie and Adult Pool, Fitness Center and Kids Club

  • Pillarless Grand Ballroom, 7 meeting rooms, 7-floor event garden & tent

  • All-Day dining with international cuisine, a 24/7 outlet and Executive Lounge

Our accommodation(s)

Hotel location

Novotel Manila Araneta City

General Aguinaldo Avenue, Araneta City, Quezon City
0810 Manila
Philippines

GPS:14.619989, 121.054251

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 1,500 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,144 reviews

TripAdvisor Rating  4.5/5  1,213 reviews

Certificate of excellence 2023

Rude, poorly trained staff, should not be working in hospitality industry.

TripAdvisor rating 1.0/5

546hazelp TripAdvisor review

Terrible and poor customer service. Rude, ill-mannered and inflexible staff. Defective motorized shower curtain, TV remote not working, kettle pot not also working. House keeping took time to repair it. The defective motorized shower curtain also took time to be repaired. It does not qualify as 4-stars standard hotel. 👎👎👎The rude and ill-mannered staff made our hotel experience very traumatic!

Good Stay

Customer review rating 5.0/5

Romel C. M. Business - Confirmed reviews ALL

Awesome

Hi Romel, Thank you for taking the time to share your feedback during your stay with us. We can't wait to see you back here at Novotel Manila Araneta City! Sincerely yours, Therese Director of Guest Experience

Good stay

Customer review rating 5.0/5

Anna M. C. Families - Confirmed reviews ALL

It was a very nice experience. Everybody is smiling, staff are accomodating, friendly and approachable all the time. I would love to repeat the experience in the future.

Hi Ana, Thank you for choosing Novotel Manila Araneta City for your recent stay! We take pride in our staff and we are happy to hear they made your stay memorable. We have shared your kind words with the team, most especially with Leslie. This will surely motivate her to keep up the good work. We are glad that you have enjoyed your stay with us and for taking the time to share your experience. We hope to welcome you back soon. Sincerely yours, Therese Director of Guest Experience

Great stay

Customer review rating 5.0/5

Al Business - Confirmed reviews ALL

First time to stay at Novotel. We were at conference for two days and It was my first time to bring my dog with me in a hotel. I loved that I was able to spend my days with my dog there. They have pet facilities and amenities as well. Everyone was helpful and proactive. Thanks to Ross and his amazing team.

Hi Alrie, Thank you for choosing Novotel Manila Araneta City for your recent stay! We take pride in our staff and we are happy to hear they made your stay memorable. We have shared your kind words with the team, most especially with Ross. This will surely motivate him to keep up the good work. We are glad that you have enjoyed your stay with us and for taking the time to share your experience. We hope to welcome you and your fur baby back soon. Sincerely yours, Therese Director of Guest Experience

very well located

Customer review rating 4.0/5

Ted Business - Confirmed reviews ALL

I like Novotel Araneta because of the walking distance to the malls, shopping centers, restaurants

Hi Ted, Thank you for your feedback. We apologize that your experience wasn't what you expected. Your concerns have been forwarded to the concerned department for their immediate attention and action. Please accept our sincere apologies for any inconvenience you experienced. Rest assured that we’re always working to improve our services for our guests. We hope to welcome you back soon. Sincerely yours, Therese Director of Guest Experience

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Other web-users rate our hotel

  • 984 reviews 9.7/10 Location
  • 1,578 reviews 8.5/10 Room
  • 2,185 reviews 9.1/10 Service
  • 31 reviews 7.1/10 WiFi
  • 827 reviews 8.6/10 Food
  • 804 reviews 8.8/10 Cleanliness
  • 637 reviews 9.2/10 Breakfast
  • 481 reviews 7.8/10 Amenities

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