Novotel Imagicaa Khopoli 5 stars

Customer review rating (ALL Rating) 4.0/5 1,528 reviews

Novotel Imagicaa Khopoli - Image 1
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Description

Hotel extras

  • Located in close proximity from Mumbai and Pune.

  • Accessibly situated besides Imagicaa Amusement Park & Aquamagicaa Water Park.

  • Iconic Irolic Parade at the hotel offers the most unique breakfast experience.

  • Multi cuisine fine dining restaurant and in -house lounge bar.

  • The ultimate destination for MICE and Weddings.

Our accommodation(s)

Hotel location

Novotel Imagicaa Khopoli

30 31 Sangdewadi, Off Mumbai Pune Express Way, Khopoli Pali Road Khalapur
410203 KHOPOLI
India

GPS:18.767, 73.280667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE SQUARE

The Square menu is crafted by the selection of the finest ingredients and detailed recipes that perfectly complement distinctive palate.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,528 reviews

TripAdvisor Rating  4.5/5  1,761 reviews

Certificate of excellence 2024

Lodge/Motel for a price of 5 star hotel. Worst hotel expirience ever

TripAdvisor rating 1.0/5

Rohan G TripAdvisor review

Smelly rooms with mustard oil like unbearable odour. Nearly unresponsive staff. The amenities promised were missing from the room. Room service is a big joke. No one showed up! Every time i had to reach the reception for small things. Never visit this property if you just want to go to imagica.

Dear Mr. Golatkar, Greetings from Novotel Imagicaa Khopoli. We are disappointed to note that your experience did not meet your expectation. Your feedback has been noted and shall be reviewed by the team internally. Corrective measures will be taken to ensure a seamless experience going forward. We do hope you will give us the chance to make amends and serve you soon again in the future. Warm Regards, Anil Chavan General Manager Novotel Imagicaa

Good Stay but too expensive food.

Customer review rating 3.5/5

Amrit M. Families - Confirmed reviews ALL

Too Expensive food for no reason.

Dear Amrit m., We very much appreciate your comments regarding your stay at the Novotel Imagicaa Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Anil Chavan General Manager Novotel Imagicaa Khopoli

Confusion in Check out date

Customer review rating 2.0/5

Jimil B. Families - Confirmed reviews ALL

I booked my stay from Club Mahindra from 26th to the 29th of April 2024. On 28th Morning I get a call from reception asking me what time I am checking out. I told them I have booked stay till 29th but they said it shows 28th in their system. Then after a lot of discussions with the reception and the reservation team they finally "extended" my stay till 29th. This was a bitter experience for me. Also the rooms lack any kind of noise insulation. Every room is internally connected to the adjoining room through a door. Due to this the noise from the one room easily passes to another room. I figured out nothing can be done for this and had to tolerate this for my entire stay duration.

Well placed next to imagicaa

Customer review rating 4.0/5

G. V. Families - Confirmed reviews ALL

Except the hot summer everything is fine

Dear Venkat Ramana G., We very much appreciate your comments regarding your stay at the Novotel Imagicaa Khopoli. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imagical Regards, Anil Chavan General Manager Novotel Imagicaa Khopoli

Uncomfortable Stay.

Customer review rating 2.0/5

Vgb Families - Confirmed reviews ALL

We had 2 rooms for 4 adults and 2 kids. Our experience wasn't very good to mention. The rooms did not have additional blankets. Service desk did not provide in spite of 2 calls asking for it. Check-in experience was bad, as we had to wait due to door lock issue till someone could come to repair and we could get in (room 556). Only 2 Bath towels provided between 3 People ! in spite of booking for 2 adults and 1 Kid per room.

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Other web-users rate our hotel

  • 422 reviews 9.4/10 Location
  • 1,510 reviews 7.7/10 Room
  • 4,659 reviews 9/10 Service
  • 13 reviews 5.5/10 WiFi
  • 928 reviews 9.2/10 Breakfast
  • 652 reviews 7.1/10 Cleanliness
  • 32 reviews 9.3/10 Bar

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