Fairmont Jasper Park Lodge 4 stars

Customer review rating (ALL Rating) 4.3/5 3,562 reviews

Fairmont Jasper Park Lodge - Image 1
Fairmont Jasper Park Lodge - Image 2
Fairmont Jasper Park Lodge - Image 3
Fairmont Jasper Park Lodge - Image 4
1 Old Lodge Road, PO Box 40, T0E 1E0 JASPER, Canada

Description

Hotel extras

  • Unparalleled location overlooking Lac Beauvert with lakeside trails and boat rentals

  • Top-rated 18-hole golf course set against a stunning mountain backdrop

  • Full-service spa featuring a year-round, heated lakefront pool and 20-person hot tub

  • Exceptional restaurants including a modern Italian trattoria with postcard-worthy lake vistas

Our accommodation(s)

Hotel location

Fairmont Jasper Park Lodge

1 Old Lodge Road, PO Box 40
T0E 1E0 JASPER
Canada

GPS:52.886133, -118.056721

Telephone
Fax +1 780-852-5107

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

20 

meeting rooms

From 1 to 0 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,562 reviews

TripAdvisor Rating  4.0/5  6,424 reviews

Excellent Canadian Rockies location

TripAdvisor rating 5.0/5

Deb F TripAdvisor review

Amazing overall stay and experience. Food, staff and service were consistently outstanding. Loved our time spent at the JPL. So fortunate to have a family birthday celebration in this beautiful iconic Canadian Rockies location. Staff went above and beyond!

Devour is a great event.

TripAdvisor rating 5.0/5

jackrS1561TH Friends getaway - TripAdvisor review

We went to devour, it was excellent we will definitely be going next year.The only criticism we have is we would like to have other drink opinions at the event other than wine & beer maybe a cocktail. Other than that it was excellent!!!!!!!!!!

great experience, will surely return.

Customer review rating 4.5/5

Claude Families - Confirmed reviews ALL

we upgraded to a Jr suite with a fireplace and it was perfect in the mornings when it was still a bit chilly. really enjoyed the heated pool. The food service to the room was excellent, very fast and efficient. Everything we ordered was excellent.

Dear Claude, We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive our guest's feedback and we are delighted to hear that your stay was a wonderful one. I will share your comments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Jasper Park Lodge

Well located

Customer review rating 2.5/5

Dr. M. T. Couples - Confirmed reviews ALL

negative points: 1.your friendly pet policy meant that our room smelled of animals and I am asthmatic - I had alearted you about this when we booked in 2. we had almost all our meals with you over 5 days and was dismayed to discover that the menus did not change

Dear Maria T., Thank you for taking the time to tell us about your experience at the Fairmont Jasper Park Lodge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We do deep clean a room for a guest with indicated sensitivities prior to check in, however your room type was changed at check in and we did not have the opportunity to provide you with that same level of service. Please accept our sincerest apologies regarding that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fairmont Jasper Park Lodge

Timeless Mountain Resort

Customer review rating 5.0/5

Patrick B. Couples - Confirmed reviews ALL

From the winding entry and initial glimpses of Mildred Lake and Lac Beauvert to the majestic views of the Canadian Rocky Mountains, the Jasper Park Lodge (JPL) is a resort with picturesque landscapes everywhere you look with the added excitement of walking with various habituated mammals (Elk, Deer and the odd Moose and Fox) and of course, the resident geese, ducks and varoius other water fowl not to mention numerous other bird species. The experience is supplemented by a core service team that is often international and always seem to be well trained and commited to the JPL experince. During our last stay a quick shout out to the Front Office Manager Karla J. for recognizing our various repeat trips to the JPL. Also, for Paddy on the Bell Desk for making sure we had everything that we needed and even the things that we forgot we needed. Well done to the JPL team.

Dear Patrick B., We very much appreciate your comments regarding your stay at Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I would be delighted to share your kind comments and compliments with all our colleagues and ensure that Karla and Patrick are both well recognized for their great customer service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted that you share the same passion for the wildlife right outside our front doors as we do and that you return again and again to create memorable experiences with us. Thank you again for sharing your experience, and we hope to welcome you back to Fairmont Jasper Park Lodge in the near future. Sincerely, Fairmont Jasper Park Lodge

In partnership with TripAdvisor

Other web-users rate our hotel

  • 888 reviews 8.5/10 Location
  • 1,802 reviews 5.9/10 Room
  • 2,093 reviews 8.1/10 Service
  • 55 reviews 1.7/10 WiFi
  • 590 reviews 3.8/10 Comfort
  • 448 reviews 4.1/10 Value
  • 377 reviews 4.2/10 Cleanliness
  • 188 reviews 8.2/10 Wellness Area

Powered by Trustyou