Mövenpick Hotel And Convention Centre Klia 5 stars

Customer review rating (ALL Rating) 4.3/5 3,241 reviews

Mövenpick Hotel And Convention Centre Klia - Image 1
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Kompleks TH Sepang, Jalan Masjid KLIA, Sepang, 64000 Selangor Darul Ehsan, Malaysia

Description

Hotel extras

  • Convenient daily airport transfers and pre-bookable shuttle service are available.

  • Muslim-friendly hotel serving delectable non-alcoholic food and beverages.

  • Kids' club and outdoor play area

  • Choice of family and female swimming pool for guests

  • Close to Kuala Lumpur International Airport KLIA1 and KLIA2 terminals

Our accommodation(s)

Hotel location

Mövenpick Hotel And Convention Centre Klia

Kompleks TH Sepang, Jalan Masjid KLIA, Sepang
64000 Selangor Darul Ehsan
Malaysia

GPS:2.78842, 101.678655

Telephone
Fax +60 3-8661 8600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

17 

meeting rooms

From 1 to 30 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,241 reviews

TripAdvisor Rating  3.5/5  206 reviews

Good stay

Customer review rating 5.0/5

Izah Families - Confirmed reviews ALL

Thanks to staff, approve my request to decorate my room, very satisfied, will repeat again

Dear A K. Karim, Warm greetings from Movenpick KLIA Hotel and Convention Centre! We extend our sincere gratitude to you for sharing your recent experience during your stay with us. Your feedback is incredibly valuable, and we appreciate your time and consideration in providing us with insights into your visit. We are pleased to hear that you had an overall positive experience, and your feedback helps us understand our strengths and areas where we can enhance our services further. Thank you for choosing Movenpick KLIA. We are committed to continuously improving to ensure each guest's stay is exceptional. Sincerely, Sangar Gopal @ Shawne

Horrible - will never stay again

Customer review rating 1.0/5

Sb Families - Confirmed reviews ALL

AC doesn't in the room; it was just some air that it was too hot to get any sleep. The bathroom smells and have mold around. The reception/lobby was super hot!!

Dear Ms Shirley B., Warm greetings from Mövenpick Hotel & Convention Centre KLIA! I hope this message finds you well. First and foremost, I want to express our sincere appreciation for choosing Mövenpick as your preferred place to stay during your visit. We regret to hear about the discomfort you experienced during your recent stay at Mövenpick Hotel & Convention Centre KLIA. Your feedback is crucial to us, and we apologize for the issues you encountered. We apologize for the air conditioning issue in your room, as well as the unpleasant smell and mold in the bathroom. These are not up to our standards, and we are addressing them with our housekeeping and maintenance teams to ensure that they are rectified immediately. Furthermore, we apologize for the discomfort in the reception/lobby area due to the heat. We are looking into ways to improve the cooling in these areas to provide a more comfortable environment for our guests. Ms B. , to make amends for the inconvenience you have experienced, we would like to offer you a complimentary upgrade to a higher room category for your next stay with us. Additionally, you can enjoy a late check-out at 4:00 p.m. or an early check-in as early as 12:00 p.m. We sincerely hope that this experience will not deter you from visiting us again in the future. Should you decide to give us another chance, please do not hesitate to contact me directly at sa… or +60… so that I may personally assist with your reservation and ensure that your next stay is truly memorable. Sincerely, Sangar Gopal @ Shawne

Insect in foos

Customer review rating 0.5/5

Chinmay J. Families - Confirmed reviews ALL

Got a pancake with a dead insect in it, room showers diffusers not working, property is generally run down

Dear Chinmay J., We sincerely apologize for the unfortunate experience you encountered during your recent stay at Mövenpick Hotel & Convention Centre KLIA. Your comfort and satisfaction are our top priorities, and we deeply regret that we fell short of meeting your expectations. The presence of an insect in your pancake is unacceptable, and we have addressed this issue with our kitchen team to ensure that such incidents do not occur in the future. Additionally, we apologize for the showers' diffusers not working and for any inconvenience this may have caused. We understand that these issues, along with the overall condition of the property, have left you dissatisfied, and we are committed to addressing them promptly. Our team is working diligently to make the necessary improvements to ensure a more pleasant experience for all our guests. We appreciate your valuable feedback and thank you for bringing these matters to our attention. We hope that you will consider giving us another opportunity to serve you better in the future. Once again, we apologize for the inconvenience and disappointment caused. Should you have any further concerns or require assistance, please do not hesitate to contact us directly. Sincerely, Sangar Gopal @ Shawne

Very comfortable stopover close to airport

Customer review rating 5.0/5

Vicki Friends - Confirmed reviews ALL

Very comfortable room, restaurant has delicious food,

Dear Vicki H., Warm greetings from Movenpick KLIA Hotel and Convention Centre! We extend our sincere gratitude to you for sharing your recent experience during your stay with us. Your feedback is incredibly valuable, and we appreciate your time and consideration in providing us with insights into your visit. We are pleased to hear that you had an overall positive experience, and your feedback helps us understand our strengths and areas where we can enhance our services further. Thank you for choosing Movenpick KLIA. We are committed to continuously improving to ensure each guest's stay is exceptional. Sincerely, Sangar Gopal @ Shawne

good location

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Good hotel to stay for early morning flight. Restaurant service is not good enough, need to stand up and find the waiter for the bill.

Dear Yoke Mun C., Warm greetings from Movenpick KLIA Hotel and Convention Centre! We extend our sincere gratitude to you for sharing your recent experience during your stay with us. Your feedback is incredibly valuable, and we appreciate your time and consideration in providing us with insights into your visit. We are pleased to hear that you had an overall positive experience, and your feedback helps us understand our strengths and areas where we can enhance our services further. Thank you for choosing Movenpick KLIA. We are committed to continuously improving to ensure each guest's stay is exceptional. Sincerely, Sangar Gopal @ Shawne

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Other web-users rate our hotel

  • 1,813 reviews 8.6/10 Location
  • 2,754 reviews 7.2/10 Room
  • 2,258 reviews 8/10 Service
  • 167 reviews 3.3/10 WiFi
  • 1,172 reviews 6.1/10 Cleanliness
  • 923 reviews 9/10 Breakfast
  • 879 reviews 7.6/10 Amenities
  • 747 reviews 8.4/10 Vibe

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