Novotel Miami Brickell 4 stars

Customer review rating (ALL Rating) 4.3/5 2,637 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Pet friendly hotel in Miami! Accepts dogs and cats up to 15 kg

  • Enjoy one of the best hotel pools in Miami, on the hotel's rooftop

  • Hotel in Miami near Cruise Port: 15 minutes away

  • Family hotel in Miami: accommodation for up to 4 people

  • 5,000 square feet of meeting space featuring breathtaking views, and natural light

Our accommodation(s)

Hotel location

Novotel Miami Brickell

1500 Southwest 1st Ave
33129 Miami
United States

GPS:25.75996, -80.19911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 210 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,637 reviews

TripAdvisor Rating  4.5/5  3,033 reviews

Certificate of excellence 2023

good stay

Customer review rating 3.5/5

Joe Business - Confirmed reviews ALL

Overall, it was a satisfactory stay without any major complaints but also without any standout features.

Dear Ryan James JR J., We very much appreciate your comments regarding your stay at the Novotel Miami Brickell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Reviews and photos are misleading, did not enjoy our stay.

Customer review rating 1.5/5

A.d. Couples - Confirmed reviews ALL

My partner and I did not enjoy our stay at Novotel. The customer service from the front desk and other staff were lacking and we did not feel welcome from time we walked in. The photos we saw online and and on their website do not accurately match what you get when you arrive. We feel duped and as if we should have stayed at the original hotel we booked which was only $20 more nightly but way better in terms of amenities and cleanliness.

Dear Ayonna D., Thank you for taking the time to tell us about your experience at the Novotel Miami Brickell. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Amazing Staff and amenities

Customer review rating 5.0/5

Tabitha Friends - Confirmed reviews ALL

From reception to the staff at the Cafe, and rooftop pool... well done. They were always striving to make our stay the best possible. Victor at the Cafe is super friendly and attentive.

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very Pleasant!

Customer review rating 5.0/5

Joseph S. Friends - Confirmed reviews ALL

Beautiful color and atmosphere, with good location on the edge of so much Miami has to offer!

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

What a great place

Customer review rating 5.0/5

Daniel L. Solo - Confirmed reviews ALL

From the beginning, everyone was polite and helpful , the room was clean and well kept , the price per night was reasonable, it’s in great location ! I will certainly be returning next time I come to Miami, i highly recommend this hotel to everyone, Daniel L.

Dear Daniel T. L., We very much appreciate your comments regarding your stay at the Novotel Miami Brickell. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 891 reviews 8.5/10 Location
  • 1,252 reviews 7.5/10 Room
  • 1,358 reviews 7.4/10 Service
  • 15 reviews 7.5/10 WiFi
  • 590 reviews 7.9/10 Cleanliness
  • 466 reviews 7.6/10 Amenities
  • 412 reviews 3.9/10 Value
  • 408 reviews 8.8/10 Vibe

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