Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 587 reviews

Mercure Bedford Centre Hotel - Image 1
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Description

Hotel extras

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Our accommodation(s)

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 450 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  587 reviews

TripAdvisor Rating  4.0/5  220 reviews

Certificate of excellence 2024

Highly recommended hotel to stay in Bedford, UK

TripAdvisor rating 5.0/5

ahujaankit100 TripAdvisor review

Everything about the Mercure Bedford hotel was exceptional. It was very clean, stylish with excellent service in where we had breakfast. Room itself was well equipped and had a nice river view. Special thanks to Elisabet & Moin (Front office Team) and Meera (Restaurant) for such a great hospitality.

Wasn't the standard I'd expect from a 4 star hotel

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Paint was peeling off the bathroom door at the base. Fire alarm went off in the evening and then again at 6am but then turned off after about 10 minutes, no-one to provide guidance the second time. Was in the bar the first time so wasn't awful. Staff were friendly and respectful although service was slow and not always someone available to serve at the bar

Dear guest, thank you for sharing your feedback. We apologise for the maintenance issues you encountered and the inconvenience caused by the fire alarm. We appreciate your kind words about our staff and will address the service speed at the bar. Your comments will be shared with the team for improvement. We hope to welcome you back for a more enjoyable experience. Warm regards, Darren Cooke GENERAL MANAGER

Well located.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Happy with the accommodation and would stay again at another of the hotels in the chain.

Dear Guest, thank you for your positive review. We are delighted to hear that you found our hotel well-located and were satisfied with your accommodation. We look forward to welcoming you back at Mercure Bedford Centre Hotel or any other hotel within our chain. Darren Cooke GENERAL MANAGER

Poor

Customer review rating 2.5/5

Kevin Business - Confirmed reviews ALL

Wasnt given the room I booked - too tired to complain - fire alarm during the night, which the other guests said was the third of the week. The "hairdrier" false alarm line wears thin after a while.....

Dear Kevin, we sincerely apologize for the inconvenience you experienced during your stay. Rest assured, we take your feedback seriously and will address the room assignment issue promptly. Regarding the fire alarm, we are investigating the matter to ensure the safety of all guests. Thank you for bringing this to our attention. Best regards, Mercure Bedford Centre Hotel.

Never again

TripAdvisor rating 1.0/5

John F TripAdvisor review

First room wasn't cleaned Second room wasn't cleaned Three room wasn't cleaned Four room was cleaned Never again totally shocked by the lack of Standards from the hotel

Dear P123MNjohnf, we sincerely apologize for the inconvenience you experienced during your stay. Rest assured, we take your feedback seriously and will address the room assignment issue promptly. Regarding the fire alarm, we are investigating the matter to ensure the safety of all guests. Thank you for bringing this to our attention. Best regards, Mercure Bedford Centre Hotel.

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Other web-users rate our hotel

  • 526 reviews 8.9/10 Location
  • 1,065 reviews 6.5/10 Room
  • 813 reviews 8.4/10 Service
  • 13 reviews 8.2/10 WiFi
  • 392 reviews 5.6/10 Cleanliness
  • 324 reviews 7.6/10 Breakfast
  • 173 reviews 6.3/10 Value
  • 12 reviews 0.9/10 Wellness Area

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